Definitions

Client: any professional or private person of capacity within the meaning of articles 1123 et seq. of the French Civil Code, or legal entity, who visits the Site that is the subject of these terms and conditions.
Supplies and Services: https://www.ixiade.com/ puts at the disposal of the Clients :

Content: All the elements constituting the information presented on the Site, in particular texts – images – videos.

Clients information: Hereinafter referred to as “Information”, which corresponds to all personal data likely to be held by https://www.ixiade.com/ for the management of your account, customer relationship management and for analysis and statistical purposes.

User: Internet user who connects and uses the aforementioned site.

Personal Information: “Information that allows, in any form whatsoever, directly or indirectly, the identification of the natural persons to which it applies” (article 4 of law no. 78-17 of 6 January 1978).

The terms “personal data”, “person concerned”, ” sub-contractor” and “sensitive data” have the meaning defined by the General Data Protection Regulation (GDPR: n° 2016-679).

1. Presentation of the website.

By virtue of Article 6 of Law 2004-575 of 21 June 2004 on confidence in the digital economy, users of the website are informed that https://www.ixiade.com/ collects the identity of the various parties involved in its implementation and monitoring:

Owner: SAS IXIADE, 11 rue Aimé Berey, 38000 Grenoble – +334 76 25 94 70

Share capital of 52 270 € – VAT number : FR82 482 549 383

Head of publication: IXIADE – contact@ixiade.com
The person responsible for publication is a natural person or a legal entity. 

Webmaster: MARA STUDIO – contact@mara-studio.com
Hosting: KREATYS, 51 Avenue Jean Kuntzmann, 38330 Montbonnot – +334 76 04 84 61
Data protection officer: Isabelle FOURNIE – contact@ixiade.com

This GDPR legal notice comes from free generator offered by Orson.io

2. General conditions of use of the site and the services offered.

The Site is an intellectual work protected by the provisions of the Intellectual Property Code and the applicable International Regulations. The Client may not in any way re-use, transfer or exploit for his own account all or part of the elements or works on the Site.

The use of the https://www.ixiade.com/ website implies full and complete acceptance of the general terms and conditions of use described below. These terms and conditions of use may be modified or supplemented at any time. Users of the https://www.ixiade.com/ website are therefore invited to consult them regularly.

This website is normally accessible to users at all times. However, an interruption for technical maintenance can be decided by https://www.ixiade.com/, which will then endeavour to inform users in advance of the dates and times of the intervention. The https://www.ixiade.com/ website is regularly updated by https://www.ixiade.com/ responsible. In the same way, the Legal Notice may be modified at any time: it is nevertheless binding on the user, who is invited to refer to it as often as possible in order to take note of it.

3. Description of the provided services. 

The https://www.ixiade.com/ website is intended to provide information on all of the company’s activities. https://www.ixiade.com/ endeavours to provide on https://www.ixiade.com/ website information as accurate as possible. However, it cannot be held responsible for any omissions, inaccuracies or shortcomings in the update, whether caused by itself or by the third party partners who provide it with this information.

All information indicated on https://www.ixiade.com/ website is given for information purposes only and is subject to change. In addition, the information on https://www.ixiade.com/ website is not exhaustive. It is subject to modifications that have been made since it was put online.

4. Contractual limitations on technical data.

The site uses JavaScript technology. The website cannot be held responsible for any material damage related to the use of the site. In addition, the user of the site undertakes to access the site using recent, virus-free material and with a latest-generation, up-to-date browser. The https://www.ixiade.com/ website is hosted by a service provider on the territory of the European Union in accordance with the provisions of the General Data Protection Regulation (GDPR: n° 2016-679).

The objective is to provide a service that ensures the best possible rate of accessibility. The host ensures the continuity of its service 24 hours a day, every day of the year. However, it reserves the right to interrupt the hosting service for the shortest possible time, in particular for maintenance, improvement of its infrastructures, infrastructure failure or if the Services generate traffic deemed abnormal.

https://www.ixiade.com/ and the host cannot be held responsible in the event of malfunctioning of the Internet network, telephone lines or computer and telephony equipment related in particular to network congestion preventing access to the server.

5. Intellectual property and counterfeiting.

https://www.ixiade.com/ is the owner of the intellectual property rights and holds the rights of use on all the elements accessible on the website, in particular the texts, images, graphics, logos, videos, icons and sounds. Any reproduction, representation, modification, publication, adaptation of all or part of the elements of the site, whatever the means or process used, is prohibited, except with the prior written authorisation of: https://www.ixiade.com/.

Any unauthorised use of the site or of any of the elements it contains will be considered as constituting an infringement and will be prosecuted in accordance with the provisions of articles L.335-2 and following of the Intellectual Property Code.

6. Limitations of liability.

https://www.ixiade.com/acts as editor of the site. https://www.ixiade.com/  is responsible for the quality and truthfulness of the Content it publishes.

https://www.ixiade.com/ cannot be held responsible for any direct or indirect damage caused to the user’s equipment, when accessing the https://www.ixiade.com/ website, and resulting either from the use of equipment that does not meet the specifications indicated in point 4, or from the occurrence of a bug or incompatibility.

https://www.ixiade.com/ can also not be held liable for indirect damages (such as loss of business or loss of opportunity) resulting from the use of the https://www.ixiade.com/ website. Interactive spaces (possibility to ask questions in the contact area) are available to users. https://www.ixiade.com/ reserves the right to delete, without prior notice, any content posted in this space that contravenes the legislation applicable in France, in particular the provisions relating to data protection. Where applicable, https://www.ixiade.com/ also reserves the right to bring into question the civil and/or criminal liability of the user, in particular in the event of a message of a racist, insulting, defamatory or pornographic nature, whatever the medium used (text, photograph, etc.).

7. Personal data management.

The Client is informed of the regulations concerning marketing communication, the law of 21 June 2014 for confidence in the digital economy, the Data Protection Act of 6 August 2004 as well as the General Data Protection Regulation (GDPR: n° 2016-679).

7.1 Persons responsible for the collection of personal data

For Personal Data collected in the context of the creation of the User’s personal account and his browsing on the Site, the person responsible for processing Personal Data is: IXIADE. https://www.ixiade.com/is represented by Pascal PIZELLE, its legal representative.

As the person responsible for processing the data it collects, https://www.ixiade.com/undertakes to respect the framework of the legal provisions in force. In particular, it is incumbent on the Customer to establish the purposes of its data processing, to provide its prospects and customers, on the basis of the collection of their consents, with full information on the processing of their personal data and to maintain a register of processing that complies with reality. Whenever https://www.ixiade.com/ processing of Personal Data, https://www.ixiade.com/ takes all reasonable steps to ensure the accuracy and relevance of the Personal Data to the purposes for which it is to be used. https://www.ixiade.com/ processes them.

7.2 Purpose of the collected data

https://www.ixiade.com/ is likely to process all or part of the data:

  • to enable browsing on the Site and the management and traceability of the services ordered by the user: connection and use data of the Site, invoicing, order history, etc.
  • to prevent and fight against computer fraud (spamming, hacking…): computer hardware used for browsing, IP address, password (hashed)
  • to improve navigation on the Site: connection and usage data
  • to conduct optional satisfaction surveys on https://www.ixiade.com/ : e-mail address
  • to carry out communication campaigns (sms, email): telephone number, e-mail address

https://www.ixiade.com/does not market your personal data, which is therefore only used out of necessity or for statistical and analytical purposes.

7.3 Right of access, rectification and opposition

In accordance with the European regulations in force, Users of https://www.ixiade.com/ have the following rights:

  • right of access (article 15 of the GDPR) and rectification (article 16 of the GDPR), updating, completion of Users’ data right to block or erase Users’ personal data (article 17 of the GDPR), when they are inaccurate, incomplete, equivocal, out of date, or whose collection, use, communication or storage is prohibited
  • right to withdraw consent at any time (article 13-2c GDPR)
  • right to limit the processing of Users’ data (Article 18 GDPR)
  • right to object to the processing of Users’ data (Article 21 GDPR)
  • the right to the portability of the data provided by the Users, when these data are subject to automated processing based on their consent or on a contract (article 20 GDPR)
  • the right to determine the fate of Users’ data after their death and to choose to whom https://www.ixiade.com/ will have to communicate (or not) their data to a third party that they will have designated beforehand.

As soon as https://www.ixiade.com/ is aware of the death of a User and in the absence of instructions from him or her, https://www.ixiade.com/ undertakes to destroy its data, unless its retention proves necessary for evidentiary purposes or to meet a legal obligation.

If the User wishes to know how https://www.ixiade.com/ uses his or her Personal Data, ask for them to be corrected or oppose their processing, the User may contact https://www.ixiade.com/ by writing to the following address :

IXIADE – DPO, Isabelle Fournie
11 Rue Aimé Berey 38000 Grenoble.  

In this case, the User must indicate the Personal Data he or she would like https://www.ixiade.com/ to correct, update or delete, identifying himself/herself precisely with a copy of an identity document (identity card or passport).

Requests for the deletion of Personal Data will be subject to the obligations imposed on https://www.ixiade.com/ by law, in particular with regard to the conservation or archiving of documents. Finally, Users of https://www.ixiade.com/ may lodge a complaint with the supervisory authorities, in particular the CNIL (French Data Protection Authority) (https://www.cnil.fr/fr/plaintes).

7.4 Non-disclosure of personal data

https://www.ixiade.com/ does not process, host or transfer the Information collected about its Clients to a country outside the European Union or recognised as “unsuitable” by the European Commission without priorly informing the Client However, https://www.ixiade.com/ remains free to choose its technical and commercial subcontractors provided that they present sufficient guarantees with regard to the requirements of the General Data Protection Regulation (GDPR: n° 2016-679).

https://www.ixiade.com/ undertakes to take all necessary precautions to preserve the security of the Information and in particular that it is not communicated to unauthorised persons. However, if an incident affecting the integrity or confidentiality of the Client’s Information is brought to the attention of https://www.ixiade.com/, the latter must inform the Client as soon as possible and inform him/her of the corrective measures taken. In addition, https://www.ixiade.com/ does not collect any “sensitive data”.

The User’s Personal Data may be processed by subsidiaries of https://www.ixiade.com/ and subcontractors (service providers), exclusively in order to achieve the purposes of this policy.

Within the limits of their respective attributions and for the purposes mentioned above, the main persons likely to have access to the data of the Users of https://www.ixiade.com/ are mainly the agents of our customer service.

8. Incident notification

No matter how hard we try, no method of transmission over the Internet and no method of electronic storage is completely secure. Therefore, we cannot guarantee absolute security. If we become aware of a security breach, we will notify the users concerned so that they can take appropriate action. Our incident notification procedures take into account our legal obligations, whether at national or European level. We are committed to keeping our customers fully informed of all matters relating to the security of their accounts and to providing them with all the information necessary to help them meet their own regulatory reporting obligations.

No personal information of the user of https://www.ixiade.com/ website is published without the user’s knowledge, exchanged, transferred, ceded or sold on any medium whatsoever to third parties. Only the hypothesis of the purchase of https://www.ixiade.com/ and its rights would allow the transmission of the said information to the eventual purchaser who would in turn be bound by the same obligation of conservation and modification of the data with regard to the user of the https://www.ixiade.com/ website.

Security

To ensure the security and confidentiality of Personal Data and Personal Health Data, https://www.ixiade.com/ uses networks protected by standard means such as firewalls, pseudonymisation, encryption and passwords.

When processing Personal Data, https://www.ixiade.com/ take all reasonable steps to protect them from loss, misuse, unauthorised access, disclosure, alteration or destruction.

9. Hyperlinks “cookies” and internet tags

The https://www.ixiade.com/ website contains a certain number of hypertext links to other sites, set up with the authorisation of https://www.ixiade.com/. However, https://www.ixiade.com/ is not in a position to check the content of sites visited in this way, and therefore assumes no responsibility for them.

Unless you decide to disable cookies, you agree that the site may use them. You may deactivate these cookies at any time, free of charge, using the deactivation options offered to you and recalled below, bearing in mind that this may reduce or prevent access to all or part of the Services offered by the site.

9.1. « COOKIES »

A “cookie” is a small information file sent to the User’s browser and stored on the User’s terminal (e.g. computer, smartphone), (hereinafter “Cookies”). This file includes information such as the User’s domain name, the User’s Internet service provider, the User’s operating system, as well as the date and time of access. Cookies are in no way likely to damage the User’s terminal.

https://www.ixiade.com/ is likely to process the User’s information concerning his/her visit to the Site, such as the pages consulted, searches carried out. This information enables https://www.ixiade.com/ to improve the content of the Site and the User’s navigation.

Cookies facilitate navigation and/or the provision of the services offered by the Site. The User may configure his browser to allow him/her to decide whether or not to accept them so that Cookies are stored in the terminal or, on the contrary, are rejected, either systematically or according to their issuer. The User may also configure his browser software so that he/she is offered the possibility of accepting or rejecting Cookies from time to time, before a Cookie is likely to be stored on his terminal. https://www.ixiade.com/ informs the User that, in this case, it is possible that not all the functionalities of his navigation software will be available.

If the User refuses to save Cookies in his/her terminal or browser, or if the User deletes those saved there, the User is informed that his/her browsing and experience on the Site may be limited. This could also be the case when https://www.ixiade.com/ or one of its service providers cannot recognise, for the purposes of technical compatibility, the type of browser used by the terminal, the language and display settings or the country from which the terminal appears to be connected to the Internet.

if applicable, https://www.ixiade.com/ declines all responsibility for the consequences related to the degraded functioning of the Site and any services offered by https://www.ixiade.com/, resulting from (i) the User’s refusal to accept Cookies (ii) the impossibility for https://www.ixiade.com/ to record or consult the Cookies necessary for their operation due to the User’s choice. The configuration of each browser is different for the management of Cookies and the User’s choices. It is described in the browser’s help menu, which will show how the User can modify his or her wishes with regard to Cookies.

At any time, the User may choose to express and modify his/her wishes regarding Cookies. https://www.ixiade.com/ may also use the services of external service providers to assist it in collecting and processing the information described in this section.

Finally, by clicking on the icons dedicated to the social networks Twitter, Facebook, LinkedIn and Google Plus on the https://www.ixiade.com/ website or in its mobile application and if the User has accepted the deposit of cookies by continuing to browse the Website or the mobile application of https://www.ixiade.com/, Twitter, Facebook, LinkedIn and Google Plus may also deposit cookies on your terminals (computer, tablet, mobile phone).

These types of cookies are deposited on your terminals only if you consent to them, by continuing your navigation on the Website or the mobile application of https://www.ixiade.com/. However, the User may at any time revoke his consent for https://www.ixiade.com/ to deposit this type of cookies.

Article 9.2. INTERNET TAGS

https://www.ixiade.com/ may occasionally use Internet tags (also known as “tags”, or action tags, single-pixel GIFs, transparent GIFs, invisible GIFs and one-to-one GIFs) and deploy them through a web analytics partner that may be located (and thus store the relevant information, including the User’s IP address) in a foreign country.

These tags are placed both in online advertisements allowing Internet users to access the Site, and on the various pages of the Site.  

This technology allows https://www.ixiade.com/ to evaluate visitors’ responses to the Site and the effectiveness of its actions (for example, the number of times a page is opened and the information consulted), as well as the use of this Site by the User.

The external service provider may possibly collect information on visitors to the Site and other Internet sites using these tags, compile reports on the Site’s activity for the attention of https://www.ixiade.com/, and provide other services relating to the use of the latter and of the Internet.

10. Applicable law and jurisdiction.

Any dispute relating to the use of the https://www.ixiade.com/ website is subject to French law. Except in cases where the law does not allow it, exclusive jurisdiction is given to the competent courts of Grenoble.